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Last Updated: 8/24/21

 

Whether you shop with Col. Littleton online, or at our retail stores we are committed to your privacy and personal security.

Col. Littleton Ltd., Inc. welcomes your questions, feedback, and requests.

Please read this information carefully.

This Privacy Policy governs how we collect, use, share, and retain information about you when you shop at or visit colonellittleton.com (the “Site”) and Col. Littleton stores (referred to in this Privacy Policy as the “Stores”). This Privacy Policy may be updated from time to time, and if we do make changes we shall notify you by e-mail, if we have your current e-mail address. Accordingly, you should check the date of this Policy (which appears at the top of this page) and review any changes since the last version. If at any time you do not agree to the terms of this Privacy Policy, please do not provide us with any of your personal information.

Our products are also available for sale in specialty stores shops and fine retail establishments. Data collected in these stores not provided to Col. Littleton. If you have questions about store privacy policies, please contact the applicable store.

Use of Information Collected by Us

Col. Littleton may collect two types of information about users:

  • “Personal Information” (such as name, email address, mailing address, phone number, credit card number and the items you purchase); and
  • “Aggregate Information” (such as information about how many users log on to our Site on a daily basis or frequency of customer visits to our Stores).

We use customer information for the following purposes:

  • to improve your shopping experience and to communicate with you about our products, services and promotions; and
  • to help us develop and improve our Site and Stores and tailor our Sites and Stores to your interests.

Personal Information Collected Online by
Colonellittleton.com and at Our Stores

Personal Information is collected online by us or our service providers on our behalf when:

  • users voluntarily register with www.colonellittleton.com to purchase items, receive electronic newsletters, use community and communication services, answer surveys and other promotional opportunities provided on colonellittleton.com,
  • users make a purchase, and when users utilize the “Tell a Friend” feature.

We may maintain a record of your product interests and purchases online.

In our company-owned Store(s), Personal Information may be collected from you in a number of ways, including the following:

  • When you purchase products from our Stores, we may collect your name, address, email address, telephone number(s) and credit or debit card information (with the expiration date). We will not collect any Personal Information not necessary to complete the credit card transaction, unless you choose to provide it to us for the purpose of receiving our newsletters and advertisements.  In addition, we collect transaction information related to your purchase (such as what you bought, the price you paid, the payment method you used and if the product was on sale). We do not link this transaction information to any Personal Information, except as necessary to process a credit card or debit card transaction.
  • When you fill out a personalization order or instruct us to mail product to another location, we may collect your name, address, email address, telephone number and credit or debit card information.
  • When you fill out any in-store promotional surveys, we may gather certain Personal Information, such as your opinions on specific products and/or services, in addition to identifying information, such as your name, address, telephone number(s), email address(es), income and employment status.

Aggregate Information Collected Online by
Colonellittleton.com and at Our Company-owned Stores

Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, frequency of Store visits, Site pages you access most frequently or search terms you enter. Aggregate Information is used in a collective manner – we do not identify single individuals from that compiled information. For example, the number of people who shopped at Colonellittleton.com during a specific time period or the number of people who shopped at our Stores who are 25 years of age is Aggregate Information that does not personally identify a specific user. Both Colonellittleton.com and our Stores may collect Aggregate Information.

Order-related and Promotional Email

Colonellittleton.com will use your email address to transmit email to you for the purpose of informing you about your particular transaction.

In addition, Colonellittleton.com may offer electronic newsletters and promotional emails to those who have agreed to receive emails during registration or directly from any email sign-up form we may provide. Unsubscribe instructions are included in each promotional email.

Sharing Information with Third Parties

Colonellittleton.com does not share, sell or trade with third parties your Personal Information gathered online except with your consent or as described in this Privacy Policy. Colonellittleton.com does not contribute to or participate in cooperative databases, which give other companies access to such Personal Information.

The Personal Information and Aggregate Information collected at our Stores may be shared with Colonellittleton.com as well as our service providers (such as Col. Littleton authorized printers, mail services, e-mail list managers, and digital marketing service providers) (“Service Providers”) to send information to consumers for marketing and promotional purposes. You can opt-out of receiving marketing and promotional information at any time.

We may share Personal Information and Aggregate Information with our Service Providers for our internal business purposes. Colonellittleton.com does not permit Service Providers to use Personal Information for any purpose not described in this Privacy Policy.

Colonellittleton.com and our Stores may divulge Personal Information if such action is required for Col. Littleton or any of our service providers or consultants to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative request from a law enforcement agency. In addition, we may divulge Personal Information if we or any of our service providers or consultants believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public.

Use of Cookies

A cookie is a small data file that Web sites, when you visit them, often store on your hard drive. A cookie may contain information (such as unique user ID), which is used to track the pages of the sites you’ve visited. Colonellittleton.com uses cookies to; preserve the contents of your shopping bag between your visits. Colonellittleton.com also uses cookies to measure activity on our Site, which allows us to determine which areas and features of our Site are most popular. This information allows us to make improvements and updates to enhance your Colonellittleton.com experience. Parts of the Site, such as the members-only areas (for example, shopping) will not function if you do not have cookies enabled. You can set your browser to refuse cookies, or to alert you when cookies are being sent. If you turn off cookies or refuse them, though, you may not be able to make a purchase from the Site or access other features on the Site. To enable or disable cookies on your browser, please consult your browser documentation or contact your software provider.

Use of Pixel Tags/Clear GIFs/Web Beacons

A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of our Site but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit.

The type of information we collect includes products viewed and/or purchased, your location (state/zip code if you placed an order) and the Internet Protocol (IP) address of your computer. An IP address is a number that is automatically assigned to your computer whenever you surf the Web. The computers, which deliver the Web pages to you, automatically identify your computer by its IP address. When you request a page from our Site, our servers log your IP address. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Colonellittleton.com will not combine Aggregate Information with Personal Information.

 

Security and SSL

Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Site address will change from “http” to “https.” Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you won’t be able to connect to the server and therefore won’t be able to place an order through a secure connection. If you cannot access the secure server for any reason, please print our shopping page and place your order by phone at 1-800-842-4075.

While we do our best to protect all information sent to us via the internet, no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Colonellittleton.com to intercept or access transmissions or private communications unlawfully. We recommend that you take steps to protect your password on our account from unlawful access by not sharing it with anyone and changing it regularly.

 

Information Removal/Changes/Opt-Out

If you wish to update or make changes to information in your account, you can log on to your account and follow the instructions included there.

If you prefer not to receive marketing emails from Colonellittleton.com, please let us know by clicking on the unsubscribe link within any marketing email you receive from us. If you prefer not to receive marketing mail via the mail carrier, please let us know by sending a request to Marketing Department

Col. Littleton, Ltd.

Foxfire Farm, 755 Abernathy Road

Lynnville, Tennessee 38472

customerservice@colonellittleton.com

Please be sure to include in any email or postal mail your full name, email address, postal address and any message.

Children and Privacy

Colonellittleton.com is concerned about the safety of children when they use the internet, and understands that children may not understand all the provisions of our Privacy Policy or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the sites their children visit.

Our Site and affiliate sites are not directed to children under the age of 18, and we will never request personally identifiable information from anyone whom we know to be under the age of 18 without verifiable parental consent. If we become aware that a customer is under the age of 18 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files.

Links to Other Sites

Colonellittleton.com and affiliate sites may occasionally provide or contain links to sites other than our own. Those sites may have their own privacy policy or no privacy policy at all. Neither we nor any of our service providers have any responsibility for those sites, and we provide these links solely for the convenience of our visitors. Such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with this Privacy Policy. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your Personal Information. Neither Col. Littleton nor any of our service providers control the content that appears on these sites or take any responsibility for their content, nor should it be implied that Colonellittleton.com endorses or otherwise recommends such sites or their products or services offered.

Social Media

The Site may permit you to interact with social media platforms operated by unaffiliated parties, for example, to “like” Colonellittleton.com or to share content from the Site on those platforms (“Social Media”). If you choose to “like” or share content or post information using Social Media, that information may be publicly displayed, and the party operating the other platform may receive certain information about you and your use of the Site. Similarly, if you interact with us through Social Media (e.g., if you “like” or “follow” our page on another platform), we may have access to information about you from that platform. Please note that if you mention or comment about Colonellittleton.com or our Site in your post on another platform, that platform may allow us to publish your post on our Site. In addition, we may receive information about you if a user on a social media platform gives us access to their profile and you are one of their connections, or information about you is otherwise accessible through that other user. You should review the terms, policies, and settings of these other platforms to learn more about their data practices and/or adjust your settings.

 

Sweepstakes, Contests, and Similar Promotions

We may offer sweepstakes, contests, raffles, and similar promotions (each, a “Promotion”) that may require submitting personal information either to ColonelLittleton.com or to a Service Provider in order to participate.. If you choose to participate in a Promotion, your personal information may be disclosed to third parties as described in the terms applicable to that Promotion. If terms applicable to a particular Promotion conflict with this Privacy Policy, the terms relevant terms of the Promotion shall control.

 

Additional Information for California Residents can be found [here]

 

Contact Us: For any other questions, feel free to contact us:

Col. Littleton, Ltd.

Foxfire Farm, 755 Abernathy Road

Lynnville, Tennessee 38472

We can be reached via email at customerservice@colonellittleton.com

Or you can reach us by telephone at 1-800-842-4075.