… I simply wanted to thank you for the very nice package you sent me a few weeks ago with all your team members’ signatures. I have been, and continue to be, a very loyal customer and ambassador for Col. Littleton. Each purchase has provided an excellent customer experience and journey. I have given away so many Colonel items, and each one is so appreciated by the recipient. Usually, the next time I see them, they have purchased something else.

We have conversations here all the time about customer journeys and experiences, and you are certainly the benchmark. Thank you again for the lovely gift, and I look forward to my next purchase…

Dear Shannon,

Just a note to thank you for your very prompt service! You are very professional to work with, and a pleasure! Thank you!

I would like to thank you and The Colonel for the level of customer service I received from you this week … I wanted to make an impression on a person who has had a profound impact on several of us here … She was so impressed and excited when she opened the gift. I can’t thank your company enough for always helping to make a great impression.

Thank you again.

I wanted to let you know that I received the shipment on Saturday. That was fast! The journals and presentation box look really nice. Thank you so much for the quick turnaround.

The notebooks were absolutely stunning. Thank you so much for the exceptional quality, awesome service, and quick turnaround. The moon pie was the cherry on top. Great job!!

Thank you, Shannon, for all your help!!! I am excited about doing business with y’all in the future as you have been incredible to work with. If you ever have any promos or new things coming out, or discounted items that need to be moved in large quantities, please send them my way and let me know. Thanks again, and I can’t wait to see them in person.